HOW DO I CONNECT TO THE RID-A-PEST CUSTOMER PORTAL?

Your account can now be easily managed from any device.
Our customer portal provides 24/7 access to view account information, run reports, request service, pay bills and more.

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Signing up is easy. All you need is your phone number or billing account number, along with your email address to verify your account and create a new password when you log in for the first time.

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Log in now to set up your new account and enjoy all the features and benefits of our new customer portal.

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LOGIN

1. Click this link to the registration page at https://ridapest.pestconnect.com/login 

2. New users must select “SIGN UP”

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3. Following the selection of “SIGN UP,” customers will be asked to enter (2) two pieces of information from their Rid-A-Pest account:

• Phone number and Billing email

• Billing account number and Billing email (Once entered customers should press the submit button and a verification email will be sent to the email on file. Please note the email verification will expire in 3 days.)

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4. Click submit and “VERIFY ACCOUNT” located within the email you received. If you did not receive an email, please contact Rid-A-Pest, and ask your representative to “INVITE” you to the customer portal.

5. Once your account is verified, you now have access to

• View service reports,

• Request service, and

• Pay your bill online.

 

FREQUENTLY ASKED QUESTIONS

I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL

• A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact Rid-A-Pest.

• Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.