HOW DO I CONNECT TO THE RID-A-PEST CUSTOMER PORTAL?
Your account can now be easily managed from any device.
Our customer portal provides 24/7 access to view account information, run reports, request service, pay bills and more.
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Signing up is easy. All you need is your phone number or billing account number, along with your email address to verify your account and create a new password when you log in for the first time.
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Log in now to set up your new account and enjoy all the features and benefits of our new customer portal.
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LOGIN
1. Click this link to the registration page at https://ridapest.pestconnect.com/login
2. New users must select “SIGN UP”
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3. Following the selection of “SIGN UP,” customers will be asked to enter (2) two pieces of information from their Rid-A-Pest account:
- Phone number and Billing email
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Billing account number and Billing email (Once entered customers should press the submit button and a verification email will be sent to the email on file. Please note the email verification will expire in 3 days.)
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4. Click submit and “VERIFY ACCOUNT” located within the email you received. If you did not receive an email, please contact Rid-A-Pest, and ask your representative to “INVITE” you to the customer portal.
5. Once your account is verified, you now have access to
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View service reports,
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Request service, and
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Pay your bill online.
FREQUENTLY ASKED QUESTIONS
I FORGOT MY USERNAME OR PASSWORD TO THE CUSTOMER PORTAL
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A customer’s username for the Customer Connect Portal is an email address. If you are unsure about the email address used, please contact Rid-A-Pest.
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Customers may reset their password by clicking the “forgot password” option on the portal’s main login screen.